Technical Account Manager - Минск - вакансия 746772

SoftSwiss


Дата: 09.06.2021

Город: Минск

Сфера деятельности: Маркетинг, реклама, PR


Текст вакансии:

SoftSwiss is a rapidly growing IT product company, established in 2008 and recognized as one of the leaders in the iGaming market. We are always welcoming professionals in various areas to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return. If you are fast thinking, nice speaking, and self-organized even without experience, we would like to get your response to this position. Requirements: Previous experience as a technical account manager or technical support specialist in an IT company Good understanding of API communication, reading log files Good command of markup and web languages (HTML, CSS), web performance, search engine optimization principles Solid computer, analytical, organizational skills Proficient command of English close to a native level Ability to work both independently and in a team Planning and management skills Willingness to grow professionally. Responsibilities: Clients query processing via the helpdesk Analysis of clients requirements Maintaining technical infrastructure and monitoring problems Negotiations over the phone, messengers, e-mail as well as face to face Communicating client’s requirements to the development team Delivery of the full-featured product to the client Project planning supervision Client satisfaction analysis. Work conditions: Full-time schedule Opportunity to join one of the most progressive and fast-growing IT spheres We are working in dynamic constantly growing business terms: developed processes, opportunity to influence outcomes and share experiences, quality not quantity Our own products line which has recommended itself multiple times in a variety of market cases Modern, comfortable office in a 5-minute walk from a Moskovskaya subway station High salary with a KPI-based motivation system Your salary is protected against inflation and currency spikes, the whole salary amount is specified directly in the job offer Medical insurance + 25 days of vacation + 5 SICK DAYS Professional training, English courses. SoftSwiss highly appreciates driven, ambitious specialists ready to achieve goals and objectives and attain prosperity for themself as a result. Know someone who might be a great fit here? Please share this vacancy with them!



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